FAQs

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UVNN FAQ’s

The surgical coordinator from the hospital will call you the day prior to your surgery to inform you of your arrival time.
The hospital will notify you of your preoperative phone interview, which is typically 1 week prior to your scheduled procedure. During the “Pre-Operative Interview” the nurse educator will discuss fasting instructions, medications discontinuation, past surgical history, allergies, medication, etc. You will also find a list of medications that you need to discontinue in advance, in your surgical packet we provided you.
You will need to have a Pre-Op Physical performed by your primary care provider within 30 days of your scheduled procedure. Our office will work with you and your PCP office to schedule an appointment. If the hospital does not receive your H&P completed within 7 days of your surgery it may be rescheduled.
Any additional testing necessary will be sent to your PCP to be done the same time as your pre-operative history and physical. The results will also need to be faxed our office at 603-448-0019.
You be required to have a COVID PCR test within 3-5 days of your procedure. Please be sure to ask the medical assistant during your scheduled pre-op phone call with our office.
Your neurosurgical team will work with you to treat your surgical (incisional) pain, as needed. If you have a pain contract with another provider (i.e.: primary care, pain management, etc…) you will need to discuss post-operative pain management with them directly.
It is ultimately your responsibility to know your insurance plan benefits and to obtain a referral from your PCP, if required. Our office will contact your insurance company to obtain prior authorization, if required.

Gifford Medical Center FAQ’s

You will have an appointment, either by phone or in person, with the Surgical Nurse Educator at Gifford Medical Center. During this “Pre-Operative Interview” the surgical coordinator will also discuss fasting instructions, medications, past surgical history, and allergies to medications. If you have questions prior to or after that appointment, you can reach them by calling (802) 728-2365.
Yes, you will need to have a Pre-Op Physical performed within 30 days of your scheduled procedure. This is typically done by the pre-op clinic at the hospital. If you were not given an appointment with the pre-op clinic when you booked your surgery with our office, you may need to schedule with your PCP. If you are unsure, please call us to confirm at 802-728-7701.
Any additional testing, if necessary, will be sent on a requisition to either the pre-op clinic or your primary care doctor, so that testing may be done at the same time as your pre-operative history and physical.
It is ultimately your responsibility to know your insurance plan’s benefits and to obtain a referral from your primary care doctor if required. Our office will contact your insurance company to obtain prior authorization if required. Specific insurance questions may be referred to Carolyn at extension 151, or Tina at extension 116.
You will be given post-operative instructions at the time of your discharge from the hospital. These instructions will include wound care (whether you have sutures that need to be removed or closure material that will dissolve) and restrictions.